Common Questions

See Author's Guide See Teacher's Guide


What is StoryJumper?  Try it (FREE)

StoryJumper is a site that gives teachers, students, parents, and authors a fun set of intuitive tools for writing and illustrating stories. Our goal is to inspire anyone that's ever wanted to write an illustrated story to get started!

Who is StoryJumper for?

All kids, ages 5 to 95.

How does it work?

It's easy -- just click the Create a book button. From there, you'll be taken into our editor and you'll be on way. Click away -- there's nothing you can break here! You can also watch a short "How To" video that demonstrates how the tools work. If you'd rather find stories to read, just click the "Library" button at the top of the page and browse stories written by other StoryJumper members.

How much does it cost?

Our editor is free to use, and gives everyone access to our basic art libraries for story creation and online sharing. You can also order your books as professionally published books (see prices).

What devices can I use?

To write a StoryJumper book, you'll need to use a computer. We'll add support for writing on tablets and phones in the future.

However, you can read StoryJumper books on any device today (phone, tablet, computer).

Can I use my own photos?

Yes. You can use them as background "scenes" or use our cropping tool to make fun face props that can be mixed with our character art.

Can I use my own graphic art?

Yes. You can upload photos or images and use them as props or scenes in your stories. If you want your props to have a transparent background, you need to upload a PNG image that has a transparent background.

Can I mix photos and artwork together?

Yes. StoryJumper supports mixing artwork, photos and text however you like.

Can I upload my drawings?

Yes. Just upload your drawings as photos using the "Photos" tab in the editor.

When I try to record my voice, the record button doesn't seem to work. How do I fix this?

You may have not granted us access to your computer's microphone.
Chrome browser is required to record your voice.
Here's what to do:

  1. In Chrome, at the top right, click "More" and then "Settings".
  2. Click "Show advanced settings".
  3. In the "Privacy" section, click "Content settings".
  4. Click "Manage exceptions".
  5. Remove any lines that deny microphone access to "storyjumper.com"

Then try recording again and grant "storyjumper.com" access to your microphone when prompted.

I'm a teacher. How can I use StoryJumper in the classroom?

StoryJumper is a great way for teachers to jump start Creative Writing lesson plans:
  • Promote writing & literacy
    We realize how intimidating a blank canvas can be. To that end, we've created several story templates that give students suggestions and ideas to get their mental gears turning. Just click on the Create a book button and you'll see what we mean.

  • Rich, colorful art library
    Our art library is stocked with thousands of full-color props and scenes, including everything from simple shapes to complex mythological animals and characters. Kids can mix and match scenes and share their books with each other.

  • Flexible platform
    Your students can also draw their own pictures by hand, and then scan and upload them to their own story. You can also compile the pictures yourself for a class compilation. The completed stories can be shared for free online or ordered as hardcover, paperback, or downloadable books. What better way to remember a class outing or field trip?

  • It's free
    Our basic platform is free for educators to use. Enjoy!

Who owns the copyright to the stories?

The user owns the copyright any original story text created or photos added on the site, while StoryJumper retains full ownership of our proprietary art libraries and collateral. Additionally, the user grants StoryJumper a royalty-free, perpetual license to disseminate any publicly shared stories through our website and associated promotional materials (e.g. site widgets and players on third party websites.) Read more about copyright in our Terms of Service.

How do you protect children?

StoryJumper enforces the highest level of information and identity protection possible for all of our visitors, and fully complies with Federal regulations for protecting the privacy of children under age 13. For more information please see our Privacy Policy.

I just placed an order and found a mistake. Can I fix it?

Please contact us at [email protected] as quickly as possible and we'll put a hold on our order. Please include your user name and the title of your book.

What is your return policy?

StoryJumper will gladly replace any book that has defects introduced during the printing and binding process. Because books are customized, however, please note that we cannot accept returns for items that contain spelling, grammar, or other errors introduced during the creation process. Please contact [email protected] for more information.

Are shipping prices included in the order?

Shipping and handling are calculated at the time of checkout based on weight, size, and destination. We strive to offer you inexpensive, yet efficient options available through UPS and the US Postal Service.

Do you offer a volume discount?

Yes! For orders of 15 physical books or more, we offer a 10% discount.

Where do you ship and how long will it take to receive my books?

After you place your order, we'll send you an online sample of your book.
You can make changes & regenerate samples until you're satisfied.
After you approve your online sample, here are the delivery times:

Destination Standard Delivery Expedited Delivery*
United States 2 weeks 5 business days
Canada 3 weeks 5 business days
Australia / New Zealand 3 weeks 8 business days
Europe** 3 weeks 8 business days
Asia*** 4 weeks 8 business days

* Business days don't include weekends or holidays.

** We deliver to Austria, Belgium, Cyprus, Denmark, Finland, France, Germany, Iceland, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, and United Kingdom.

*** We deliver to Hong Kong, Japan, Singapore, South Korea, and Taiwan.

More Resources

For more details, check out the Author's Guide and the Teacher's Guide.

Need more help?

Please feel free to contact us.