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BIS 303 week 5 Learning Team 

Hospitality Information Systems 

Internal and External Customers

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BIS 303 week 5 Learning Team Hospitality 

Information Systems Internal and External Customers

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BIS 303 Week 5 Individual Assignment Internal and 

External Security Paper

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Resources: Any of the previous weeks’ individual 

assignments

Prepare a 1,400- to 1,700-word internal and external 

security assessment paper.

Identify the possible privacy issues for users both 

internal, such as malicious users, and external, like 

viruses or hackers, of the organization using one of the 

IT applications from a previous week’s individual 

assignment.

Distinguish between internal and external threats to the 

physical plant where the resources are located and to 

the virtual resources accessible electronically.

BIS 303 Week 5 DQ 2

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Week-5-DQ-2

What IT and security issues must be considered for an 

involuntary termination of an employee? What role does 

the employee’s job play in those considerations?

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BIS 303 Week 5 DQ 1

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Week-5-DQ-1

Information technology can support both beneficial and 

detrimental effects to a business and society on a whole. 

The use of information technology in e-business 

operations presents major security challenges, poses 

serious ethical questions, and affects society in 

significant ways. Do you agree, why?

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BIS 303 Week 4 Learning Team Cost Controls and 

Resource Management Systems Flow

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Management-Systems-Flow

Develop two separate flowcharts with summaries on cost 

controls and resource management systems. Then, write 

a summary explaining accounting control strategies in 

terms of hospitality technology investment. Use either 

Microsoft®Word®, PowerPoint®, or Visio® to build 

flowcharts. See Figures 9.1, 9.2, 9.3, and 9.4 in 

Hospitality Information Systems and E-Commerce for 

flowchart examples.

•          Point-of-Sale and Inventory Tracking Flowchart

BIS 303 Week 4 Individual Assignment Internal and 

External Customers Paper

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Customers-Paper

Resources: Websites of hospitality organizations

Visit the websites of three hospitality organizations in 

different fields—hotels, airlines, cruise ships, sports 

venues, convention centers, and so forth—and click the 

Employment or related link.

BIS 303 Week 4 DQ 2

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Week-4-DQ-2

A Front office manager at a hotel notices that guests’ 

comment cards indicate slow check-in processes. How 

could this be a symptom of a people problem…a material 

resource problem…,or a systems problem. How would 

you go about determining the nature of the “Real” 

problem?

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BIS 303 Week 4 DQ 1

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Week-4-DQ-1

How does the use of Internet job posting and electronic 

job applications provide a competitive advantage over 

traditional channels? How may it affect the 

demographics of potential applicants?

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BIS 303 Week 3 Learning Team Hospitality Information 

Systems Third Party Reservation Options

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Resource: Hospitality Information Systems: Third Party 

Reservation Options, located in Week Two of the 

student Web site

Complete the Hospitality Information Systems: Third 

Party Reservation Options assignment.

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BIS 303 Week 3 Individual Assignment Hospitality 

Information Systems and Users Paper

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Resources: Hospitality Information Technology Matrix 

Worksheet and the Changing Role of Hospitality IT 

Essay

Prepare a 1,050- to 1,400-word paper that continues 

the analysis of the hospitality IT application you chose 

from the Week One individual assignment.

BIS 303 Week 3 DQ 2

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Week-3-DQ-2

Technological advances quickly become industry 

standards. The high cost of new technology drops over 

time. What are the advantages and disadvantages of 

being on the cutting edge of technology vs. adopting a 

wait-and-see approach?

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