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ISCOM 424 Week 5 Learning Team 

Assignment Supply Chain Management 

Plan

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ISCOM 424 Week 5 Individual Assignment Globalization And 

Competition Training Document

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ISCOM 424 Week 5 Individual Assignment Globalization and 

Competition Training Document

You have earned your promotion because of your excellent 

values, ethics, integrity, and hard work. Riordan is hiring 

hundreds of new employees, and one of your first 

responsibilities is to prepare training materials for new hires.

ISCOM 424 Week 4 Learning Team Assignment Best Practices 

For Customer Relationship Management

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ISCOM 424 Week 4 Learning Team Assignment Best Practices 

for Customer Relationship Management

Riordan has assembled your team to create a CRM best 

practices proposal. You were chosen because of your 

exemplary skills in management and your ability to collaborate 

to create quick and effective results.

ISCOM 424 Week 4 Individual Assignment Customer Lifetime 

Value Metric

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ISCOM 424 Week 4 Individual Assignment Customer Lifetime 

Value Metric 

Use the course materials supplement Customer Lifetime Value 

Metric, found on your student Web page, to calculate the 

lifetime value of a customer who has recently contracted with 

Riordan Manufacturing.

ISCOM 424 Week 4 DQ 2

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ISCOM 424 Week 4 DQ 2

What processes and functions are strategic to Riordan 

Manufacturing?

Of these processes, which provide Riordan with a potential 

competitive advantage?

How can analyzing this information lead to the discovery of a 

core competency for Riordan?

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ISCOM 424 Week 4 DQ 1

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ISCOM 424 Week 4 DQ 1

How does supply chain visibility 

benefit the operations of a global 

supply chain?

What are some considerations that 

must be made when global 

communications are necessary for 

successful product delivery?

How do supply chain communications 

and visibility affect the competitive 

advantage of an organization?

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ISCOM 424 Week 3 Learning Team Assignment Supply Chain 

Complexities

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ISCOM 424 Week 3 Learning Team Assignment Supply Chain 

Complexities

Research the following aspects of Riordan Manufacturing:

•          Mission

•          Value proposition

•          Customer-focused goals

Using your one diagram. Work together to find areas in the 

supply chain where inefficiencies occur.

ISCOM 424 Week 3 Individual Assignment Statement Of 

Professional Ethics

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ISCOM 424 Week 3 Individual Assignment Statement of 

Professional Ethics

You are seeking a promotion to a supply chain management 

position. Your company requires each candidate to write a 

statement of ethics as part of the application process. Select 

three to five ethical considerations for supply chain managers 

regarding their behavior in supplier relations.

ISCOM 424 Week 3 DQ 2

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ISCOM 424 Week 3 DQ 2

How has information technology changed customers’ 

expectations of product quality and delivery?

What supply chain management information would positively 

affect customer satisfaction?

What information may compromise customer satisfaction?

ISCOM 424 Week 3 DQ 1

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ISCOM 424 Week 3 DQ 1

Consider your current workplace. What are some expectations 

your customers have?

How do these expectations affect your organization’s supply 

chain?

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