StoryJumper Children’s Privacy Policy

Dear Parent/Guardian,

If your child is under the age of 13, StoryJumper has established the following procedures and policies to ensure our practices comply with the Children’s Online Privacy Protection Act (COPPA).

StoryJumper has two types of accounts: Educational Accounts & Independent Accounts, each provide a child under the age of 13 with the ability to participate. Below we describe, by account type, how we obtain your permission, your role, and how we use and disclose the information we collect and protect the privacy of your child.

StoryJumper requires that the primary account holder (whether Educator for an Educational Account or Parent for an Independent Account), consent to such personally identifiable information before they allow it to be used.


I. Educational Accounts.


Educators, such as teachers at your child’s school, can use StoryJumper Educational Accounts for educational purposes. These accounts are FERPA and COPPA compliant. Moreover, StoryJumper and its Educator Partners ensure that they meet industry best practices for Student Data Privacy.

You can find more information about Educational Accounts in our Educational Account Agreement, Educational Account Privacy Statement, COPPA Direct Notice to Educators and our Data Security & Breach Statement. This section will provide an overview of how these accounts align with COPPA obligations.

  1. Account Creation Process. Educators create and manage Educational Accounts for their classroom and students.
  2. COPPA Consent. Educators use our Educational Accounts for educational purposes only. Because of this, they provide the COPPA consent for your child to participate.
  3. Educator = Educational Account Owner. Similar to the Independent Account, the Educational Account provides the child with a sub-account that is linked to the Educational Account. The Educator is the owner of the Educational Account and controls how/if content is shared and they oversee the content within student stories.
  4. Types of Personally Identifiable Information Collected & How We Use It. This information can be found in our Educational Account Privacy Statement.
  5. Access, Review, Correction, and Deletion of Your Child’s Personally Identifiable Information. You can access, review, correct and delete your child’s personally identifiable information by contacting the Educator managing the Educational Account to which your child is linked.
  6. New Consent If Change to Our Educational Account Terms. As part of our agreement with Educators, we give notice of and secure consent to material changes to our Educational Account Agreement and/or Educational Account Privacy Statement.

II. Independent Account: Children Under the Age of 13.


StoryJumper Independent Accounts for children under the age of 13 are accounts that are maintained by you and your child. When you agree to allow your child to set up an account with StoryJumper, using the process outlined below, they will have a Child Account that is linked to your Parent Account. Through the Parent Account, you control whether and how your child shares their content with others.

  1. Account Creation Process

    During the Independent Account creation process, StoryJumper will request Date of Birth to determine if COPPA applies. When a visitor to our websites self-identifies as under 13 years old during the initial registration process, we collect the child’s birth date, user name, password and parent’s or legal guardian’s email address. Any information provided by the child is not used to contact the child unless or until we receive parental or legal guardian consent. Upon your consent, you, as the parent/guardian, will be required to open a “Parent Account” to which your child’s Child Account is linked as a sub-account. You are the owner of both the main and sub-accountand have the duty to manage its use as outlined below. This includes the requirement that only you allow the disclosure of personal information for any child under the age of 13 who is linked to your Parent Account with your consent.
  2. How We Verify Consent.

    After receiving your email address during the Independent Account creation process, we will send you an email to allow you to verify your consent in one of two COPPA compliant ways.
    1. Credit Card / PayPal Verification. You can choose to verify your consent to allow your child to have a StoryJumper account by authorizing a small transaction ($0.99) on your credit card or PayPal account. If you choose this method of verification, you’ll receive a $2 credit in your StoryJumper account to use for future purchases.
    2. Signed Permission Slip. You can also choose to print, complete and sign a Permission Slip which verifies your consent.
  3. Parent/Guardian = Account Owner. You, as the parent/guardian, are the primary account holder by virtue of your Parent Account. This means that:
    • You are the person primarily responsible for ordering services and paying any fees or other charges made to a StoryJumper account.
    • You are responsible for deciding whether to share your child’s content with third parties.
    • You are responsible for the active monitoring of your child’s content. Children who are under the age of 13 are expressly prohibited from including any personally identifiable information in any content that they post to our websites unless or until their parents or legal guardians give permission. You agree that you will only allow your child to include any personally identifiable in their content with your consent.
  4. Types of Personally Identifiable Information Collected:
    • When a visitor to our website self-identifies as under 13 years old during the initial registration process, we collect the child’s birth date, user name, password and parent’s or legal guardian’s email address. Any information provided by the child is not used to contact the child unless or until we receive parental or legal guardian consent.
    • When we receive consent from a parent or legal guardian, we may collect additional personally identifiable information of the parent or legal guardian at that time.
    • Children may choose to provide personally identifiable information about themselves in the content they post on our websites. As outlined above, StoryJumper requires that you first consent to their use of personally identifiable information.
    • We do not condition a child’s participation in an activity on the disclosure of more personally identifiable information than is reasonably necessary to participate in the activity.
  5. How We Use Personally Identifiable Information:

    We may use the personally identifiable information that we collect from a child to:
    • Contact you to obtain your consent and to allow you to activate an account on one or more of our websites.
    • Determine whether your child is able to post content on one or more of our websites.
    • Send a child any products purchased by a primary account holder.
    • Provide information that we believe would be of interest or benefit to your child.
  6. Disclosure of Personally Identifiable Information to Third Parties:
    • We may share personally identifiable information, including, a child’s personally identifiable information, with third parties as permitted by law and as described in the StoryJumper Privacy Policy, available at www.storyjumper.com/main/privacy, which is hereby incorporated by reference.
    • The third parties to whom we disclose personally identifiable information must agree to protect the security and confidentiality of your child’s personally identifiable information.
  7. Access, Review, Correction, and Deletion of Your Child’s Personally Identifiable Information:

    As a primary account holder, you may access, review, correct or delete personal information that we maintain about your child, and may refuse to permit further collection or use of your child’s information. To do so, go to your settings page.
  8. Account Settings for Children Determined by Primary Account Holders
    • As the primary account holder, you are responsible for implementing appropriate settings for your account. To do so, you must log-in with your account log-in information to change the account settings.
    • You acknowledge and agree that StoryJumper cannot control if a secondary account holder includes personally identifiable information in any content that has been authorized by a primary account holder to be posted.
  9. New Consent If Change in This Policy

    If we change the way we collect, use or disclosure your child's personal information we will send you a new notice and request for another consent prior to using your child’s personal information in any new manner.

III. Contact Information.

StoryJumper is committed to your child’s privacy and security. Our products embed privacy by design and we strive to be as transparent as possible in sharing the data we collect and how we use it.

If you have questions about our privacy practices for children, email us at [email protected].

You can also send us a letter by mail to:

Privacy Manager - StoryJumper
2625 Middlefield Road, #256
Palo Alto, CA 94306-2516
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