StoryJumper Privacy Statement for Educational Accounts

StoryJumper has been a trusted partner in the classroom for many years. Our goal is to grow that trust and expand the ways in which we support your work as an Educator. This privacy statement will explain how we protect students’ privacy when using our services through an Educational Account, including the data we collect, why we collect it and what we do with it.

Data Security. When you use a StoryJumper Educational Account, we understand that you own your students’ data. Our commitment is to ensure your data and your students’ data is secure. You can review our data security practices here.

No Ads. There are no ads on StoryJumper.

Student Data Privacy Compliant. Federal Laws + Industry Standards & Best Practices. We comply with FERPA, COPPA, PPRA, Student Data Privacy Consortium guidelines, and industry best practices regarding the use of student data.

You can rest assured that we commit to:

  • Use and retain student data for educational purposes only
  • We do not keep your data for longer than is needed for the purposes listed in this policy
  • We only keep your data for as long as your account is open; you can contact us to delete your account and personal data at any time
  • Always disclose information we collect, how we use it and whether we share it
  • Support access to and correction of student information
  • Maintain a comprehensive security program that is reasonably designed to protect the security, privacy, confidentiality, and integrity of student personal information against risks
  • Require that our vendors with whom student personal information is shared in order to deliver the educational service, if any, are obligated to implement these same commitments for the given student personal information
  • Not sell student data
  • Not use or disclose student data you have provided for targeted marketing or behavioral advertising
  • Not build a personal profile of the student other than what is necessary to carry out the performance of the services which you have requested
  • Not making material changes to this privacy policy without prominent notice to you; if we do make material changes to the privacy policy, we will notify you via email or with a prominent banner on the site to give you the opportunity to decide if you want to continue using the site

Transparency. Below you will find clear, understandable information on data we collect and how we use it.

Information we collect

An Educational Account is a StoryJumper account created and managed by a school for use by students and educators. When creating this account, the school may provide StoryJumper with certain personal information about its students and educators, which includes a user’s name, email address, and password in most cases, but could also include secondary email, username, phone, and address if the school chooses to provide that information. When a school chooses to have students use a link to sign-up as a user on their Educational Account, the information we collect at sign-up may also include date of birth (for COPPA purposes), parent's email, and IP address. StoryJumper may also collect personal information that is supplied directly from users of Educational Accounts, such as profile photo or other information they provide when using our Services.

Based on the use of our website and/or Services, your browser may also send StoryJumper basic information that allows you to use our site, use our Services and/or improve our website. This could include information such as IP address, operating system, and type of device.

How we use this information for our Educational Account Services

When schools use an Educational Account, they will be provided with access to the full suite of our services, which includes a classroom platform for teachers to manage users, user access to our story creation and collaboration services, access to user stories, the ability to choose to share and publish these stories in a number of ways (“Services”). These Services are provided to a school under our Educational Account Agreement and our Data Processing Amendment, as applicable.

User personal information collected in an Educational Account is used only to provide our Services.

StoryJumper does not serve third party ads or use personal information collected in the Services for advertising purposes.

Information we share

The Educational Account administrator is the controller of their account and personal information within it. As such, we do not disclose Information we collect except in very limited circumstances. We do not share personal information with companies, organizations and individuals outside of StoryJumper unless one of the following circumstances applies:

When directed by administrator or with user consent. We will share personal information with companies, organizations or individuals outside of StoryJumper when we are directed to do so by an Educational Account administrator (for example, to help them comply with a law enforcement request), and/or have user consent or parents’ consent (as applicable). Depending on the circumstances, user consent may require that the user elect to change their account to an Independent Account.

For external processing required to deliver Services. When delivering the requested Services, we may provide personal information to our trusted business partners/sub-processors to process it for us in order to deliver the service. These business partners will only process the personal information based on our instructions and in compliance with our Educational Account Privacy Statement and any other appropriate confidentiality and security measures.

For legal reasons. Where possible, we will redirect third parties, such as law enforcement, seeking personal information of Educational Account users to request the information directly from the Educational Account administrator. We also commit to notify the Educational Account administrator if we have been compelled to disclose, unless we are legally prohibited. There are also very limited situations where we may disclose personal information if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet one of the following obligations. These obligations are:

  • meet any applicable law, regulation, legal process or enforceable governmental request. enforce applicable Educator Agreement, including investigation of potential violations.
  • detect, prevent, or otherwise address fraud, security or technical issues.
  • protect against harm to the rights, property or safety of StoryJumper, our users or the public as required or permitted by law.

New ownership. If the ownership or control of all or part of StoryJumper changes as a result of a merger, acquisition or sale of assets, we may transfer your information to the new owner, provided the new owner is subject to these same commitments for the previously collected student personal information.

Parental review, correction and deletion of information

Educational Account users who are in Primary/Secondary (K-12) schools. Educational Account users are users who have been enrolled by their school/classroom and access our Services solely through an Educational Account. These accounts and the user data within them are controlled by the school administrator.

Parents of this type of user can access their child’s personal information or request that it be deleted through the school administrator.

Student users with an Independent Account. Parents of users who have elected to use their own Independent Account can find information on how either they or their child can review, correct and delete their data. If your child is under 13 years old, see our COPPA policies. If your child is 13 or older, visit our Independent Account Privacy Statement.

GDPR. If you reside in a GDPR covered country, please see additional GDPR-related information here.

Do Not Track. This website does not support “Do Not Track” requests.

Interpretation of conflicting terms

This Educational Account Privacy Statement is intended to provide the key information about our collection and use of data for Educational Accounts and their users, and is consistent with the StoryJumper Independent Privacy Statement and the Educational Account Agreement. Where there are terms that differ, the Educational Account Agreement takes precedence, followed by this Educational Account Privacy Statement and then the StoryJumper Independent Privacy Statement.

Data Privacy Agreements

StoryJumper has already signed many state-level data privacy agreements with school districts who are part of the Student Data Privacy Consortium (SDPC).

You can search the SDPC database to find our signed agreement for your state and then "hop on" by signing Exhibit E.

If you can't find it, email us and we'll send you a copy of our signed data privacy agreement for your state.

For other data privacy agreement needs, please email us at [email protected], and we'd be happy to work with you.


Questions regarding the management of an Educational Account and related student users and/or their use of personal information must be directed to the administrator of the account. This is usually the school or classroom that the user attends.

Questions about StoryJumper privacy practices and/or this Educational Account Privacy Statement? Contact us at [email protected]

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